Operational Maturity - IT Business Lessons Learned

Believe it or not, there are businesses out there who are not ready to hire a managed IT service provider.

Over time, we’ve developed an operational maturity model that will tell us whether or not a business is ready.

We’ve developed this list from the mistakes we’ve made.

Operational Maturity Indicators

The biggest indicator you and your management team (not your business) is not ready to hire a managed IT service provider.
You view the use of technology as a painful expense on your profit & loss statement vs. a strategic asset to your business.

Levels of Maturity

    • Reactive: we like our data on site and only call for help during an emergency
    • A Hybrid: we understand what our technology options are and select investments
    • Proactive: We use technology as a strategic advantage for our business

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