IT problems are frequent occurrences in the manufacturing industry. It’s no surprise, given how much hardware is used in the average manufacturing facility. Yet, despite their frequency, most companies are stumped on the proper way to handle IT issues.
The most popular solution? Ignore the problem and figure out a way to work around it.
As you can imagine, this save-it-for-tomorrow approach to IT is a great way to set up your manufacturing facility for disaster. IT problems need to be tackled head-on — not worked around.
Here at Emerald City Solutions, we are in the business of helping manufacturing companies find and solve their IT problems. We fix IT issues immediately so that your facility can continue performing at maximum efficiency. Our team of IT specialists is committed to helping those in the manufacturing industry increase their flexibility and effectiveness in the field.
Our IT services for the manufacturing industry are tailored to meet the needs we’ve most commonly seen in your industry. And while we do use state-of-the-art technology to help solve your problems, our IT resolution process begins with developing a fluent understanding of the needs of your company.
How Our Unique “Problem First, Technology Second” Process Solves Your IT Struggles
At Emerald City Solutions, we see our customers as friends, not business opportunities. Evidence of our customer-centric position can be found everywhere from online reviews to our IT resolution processes.
Our unique “problem first, tech second” approach means that rather than trying to solve your IT issue by throwing arbitrary technology solutions at it, we approach your issue by first getting to know your company. By asking questions like “What are your business goals?” And “How is this IT problem affecting you?” We are often able to fix the problem and improve your IT processes, leaving your company better off than before.
Our team will never approach your unique problem with immediate recommendations or an attitude as if we already know the solution. We approach each project with a blank slate and it is only after we’ve thoroughly narrowed down on your IT issue that we make a tech suggestion for your case.
IT Problems Facing The Manufacturing Industry
Our team has seen it all. With our years of experience working with IT issues in the manufacturing industry, we’ve come across almost every kind of problem there is and learned how to solve it.
Here are some of the most common IT problems facing the manufacturing industry:
- Intellectual property management concerns and increasing data risk.
- Outdated communication systems.
- Increased client and employee demand for faster systems.
- Legacy systems that are slowing productivity and are difficult to support.
- Lackluster mobile workforce and remote access systems.
- Problematic vendor relationships which derail productivity and decrease profitability.
If you’ve resonated with any of the listed IT problems, don’t worry! Our expert IT team will help you find effective solutions for your issues.
Regardless of whether you just need IT troubleshooting or want to equip your business with new tech, Emerald City Solutions is here to be the answer to your IT struggles.
An IT Company That Understands The Unique Demands Of The Manufacturing Industry
To give you a better idea of what our problem first, technology second process is like, this section will introduce you to two common IT problems we encounter in the manufacturing industry and will walk you through the resolution process.
The standard for system speed is increasing every year. Your employees expect quick-loading programs and your clients expect fast access to files and specifications.
If a manufacturing company approaches us with system speed problems, the first thing we do is sit down and discuss their speed issues — which aspects of their IT infrastructure are slow, why speed matters to them, what kind of speed improvements they’re looking for, etc.
The solution for slow system speed isn’t always newer, faster hardware. Sometimes, a slow system just indicates that better management practices need to be put in place. If this is the case, Emerald City Solutions offers customized managed services packages specifically for manufacturing companies.
Alternatively, it may be that a system update is required. If this is your situation, we offer a variety of IT support packages and systems to help answer this need.
Intellectual Property Management
A common issue that companies in the manufacturing industry face is intellectual property management. This problem includes a variety of security interests, including:
- Versioning control.
- Security steps to prevent data theft from outside parties.
- Controlling who has access to blueprints and designs.
- Security measures to prevent employee theft of files.
- Controlling who can modify designs.
As a manufacturing company, your intellectual property is invaluable. You need to protect and manage who has access to things like blueprints, designs, and plans so they are not stolen or edited.
The team of IT security experts here at Emerald City Solutions can suggest and implement systems that will help you control design access, monitor modification and sharing, and a multitude of other security benefits. We will also customize our systems to meet the exact property management needs of your company.
Advanced IT Services For The Manufacturing Industry
Here at Emerald City Solutions, we are committed to helping those in the manufacturing industry find answers to their IT problems. When we solve an IT problem, it stays fixed. No reoccurring system errors or IT bills.
To hear more about our IT services for manufacturing companies, contact or call us today.