Do you know what an IT provider  is really capable of doing for your business and its technology? Chances are, it’s likely more than you think. Below, we’ll review a few benefits that any IT resource worth their salt is capable of providing to a business like yours, and call it this week’s tip!
Keep Your Technology and Data Secure
When was the last time you checked to see if any of your technology had a software update or security patch available? Studies have shown that neglect to implement these changes has enabled 44 percent of data breaches. Imagine the difference if every business was proactive in the maintenance of their solutions, and applied these improvements as they were released.
Of course, threats also take advantage of your employees to gain access to your systems. An employee that is unaware of how to spot a phishing email is far more likely to get hooked, and these kinds of social engineering attacks are only getting more popular.
One of the most important responsibilities of an IT resource is to ensure that a business is safe from threats of all kinds. Through a combination of cybersecurity solutions and training of your employees, your provider should be able to reduce the amount of threats that darken your business’ door.
Serve as a Trusted Outsourced Provider
While you may already have an internal IT resource on your payroll, there’s a fair chance that their workload has grown beyond their capacity. Not only are they responsible for shaping your organization’s IT strategy moving forward, they also are on call to put out any metaphorical fires that may break out during the day-to-day. With a sufficiently large internal staff, meeting these demands isn’t unduly challenging, but very few organizations have the number of IT support staff members that they really should.
This is part of the reason that so many businesses have found success after turning to an external resource as a way to reduce their functional deficit. The trick is to establish how this resource will provide the greatest value. Should their focus be on maintaining and improving the systems that the business relies on, or would they serve greater purpose as a lifeline for employees who are experiencing technical troubles?
Protect Your Business
Your business could easily come under threat from two fronts. First, as we mentioned before, there are direct attacks to your business security. Second, there is the chance that circumstance alone could do some severe damage. Whether a weather event puts your business out of commission for a time or one of your crucial service providers (like the power company, for instance) suffers downtime of their own, you could be facing factors outside of your direct control.
In cases like these, it is important to proactively put the solutions in place to insulate yourself against this kind of situation’s ill effects, such as a comprehensive backup and disaster recovery solution. This will help to ensure that if the worst were to happen, you wouldn’t have to start from square one. A trusted IT resource can assist in selecting the right solutions for your individual business needs, and Emerald City Solutions can be that resource for you.
Reach out to us  to learn more ways that an MSP can help your organization thrive and grow.