Full timeThe triage operator is a critical part of the service team. The triage operator controls the flow of service requests coming into the Help Desk. The triage operator specifically performs the following tasks:
Answer customer phone calls
Triage service tickets. Assign service tickets to technicians.
Schedule service appointments with customers
Assist with service ticket follo...
- Posted on 17 Aug, 2018
- $16 Per Hour
- Computer and Information Technology
- Entry Level (Less than 2 years of Experience)
Full timeThe PC Technician is a critical part of the service team. The PC Technician is responsible for the receiving, setup and delivery of computers to customers. The PC Technician specifically performs the following tasks:
Receiving new equipment and checking it into inventory.
Checking equipment out of inventory
Coordinating with the customer to ensure that all needed settings are defi...
- Posted on 24 Jul, 2018
- $32,000 Per Year
- Mid Career (2+ years of experience)